As work projects become increasingly complex and involve multiple parties, it is imperative that supporting staff be equipped with the knowledge of the project planning process so as to better appreciate the importance of this process and its impact on the implementation phase.

In today’s ever-changing environment, it is necessary to equip employees with skills for problem-solving and decision-making. In order to come up with creative and effective solutions, organizations must be able to analyze their problems deeply and holistically.

Increasingly, there is the need for an organization to do the right things right and even differently to improve work processes. As such, it is more critical now for people to possess Critical and Creative Thinking skills to enhance the quality and quantity of alternatives generated during failure eradication, decision-making, planning processes and new ideation.