“As a kitchen manager, I stress the importance of consistency in portion, preparation and presentation. If our outlets produce different levels of food quality because chefs are trained differently, expansion would not be possible. When customers walk into any Sushi Tei outlet, who would expect is consistency and reliability, and an OJT system makes that possible. Now, training is no longer subject to a trainer’s style, memory power, availability, etc., even a junior member of the team can help to train a new staff!”

“When I first started my coaching session with Dr. Lee Tsao Yuan, I was adjusting to my CFO role, while the organization was also embarking on a business and leadership transformation process. The Coaching sessions allowed me the opportunity to seek independent views and feedback on some professional challenges.

Dr. Lee, being a good listener coupled with her vast experience managing Senior Management and Board level relationships, has also provided me with valuable handles and helped develop better solutions for me moving forward.”

"Now that I know the personality style of my colleagues, I don’t take differences personally and can accept them the way they are. This learning in Personal Effectiveness for Leaders has taken us onto another level of personal relationship.

After the training, fellow principals saw each other in a different light and it made the working relationships easier and the workplace happier.

Ever since the course, I became very conscious of how important it is to plan specifically for each day and for the week. Previously I would only plan for the month without going into the specifics. I have also learned to distinguish between what is important and what is urgent.”

“As a kitchen manager, I stress the importance of consistency in portion, preparation and presentation. If our outlets produce different levels of food quality because chefs are trained differently, expansion would not be possible. When customers walk into any Sushi Tei outlet, who would expect is consistency and reliability, and an OJT system makes that possible. Now, training is no longer subject to a trainer’s style, memory power, availability, etc., even a junior member of the team can help to train a new staff!”