Club HEAL had the opportunity to work with Capelle Consulting in 2019 and 2020 on the National Council of Social Services’ Peer Roles Integration project. The aim is to integrate peers in the organization (peers are people who have recovered from mental health issues and volunteer or are employed to assist others in their recovery). Capelle developed a series of forms and guides for peers and their supervisors and facilitated a review of our vision and mission with the board, management, and staff. We are satisfied with the work delivered by Capelle Consulting and have benefited from their expertise and experience as well as knowledge of the social sector.

Capelle has been an invaluable partner in the last 2 years as we looked at improving the efficiency and effectiveness of our work through technological adoption. They were attentive and took care to fully understand the needs of our team as they sourced for vendors with solutions that could match our needs. They were also a bridge between vendors and our staff. They ensured the roll-out of our projects was well-paced and ensured that the initiatives were sustainable in the long run through careful questioning and development of manuals. It has been an enjoyable journey with Capelle and we look forward to more partnerships in the future.

“The Coaching sessions facilitate self-inquiry and understanding into my current role. Before each session, I will be given pointers to prepare, and during each session, Dr. Lee Tsao Yuan listens intently and sensitively to probe further. At the end of each session, I will be given reflection pointers to help guide me in the next sessions. In my ending session, I was given a practical tool to guide me for the future.”