Learning

Our Approach

We believe that learning should empower everyone to develop and internalize competencies that allows for innovation. With this in mind, we create learning solutions that seek to meet our client’s contextual needs. Beyond advocating frameworks to anchor concepts and applications, our solutions are designed holistically to integrate practical skills as well as to help build a sense of purpose, ownership and resilience within each learner.

Learning

Our Approach

We believe that learning should empowers everyone to develop and internalize competencies that allows for innovation. With this in mind, we create learning solutions that seek to meet our client’s contextual needs. Beyond advocating frameworks to anchor concepts and applications, our solutions are designed holistically to integrate practical skills as well as to help build a sense of purpose, ownership and resilience within each learner.

Beyond frameworks and concepts, our learning solutions are designed holistically to integrate contextual needs and practical skills to meet learning needs.

Through the vast experiences, creativity and versatility our Learning Consultants bring to the classrooms, physical or virtual, learning comes alive!

Achieve Your Goals with Us

Get beyond and above with our Integrated Solutions in Consulting, Learning and Coaching

We possess experienced and professional practitioners with extensive knowledge and skillsets

Our in-house Learning Design team are able to Design and Contextualize your learning needs

We incorporate International best practices & Proprietary frameworks

Be Inspired by Our Experiences

“The workshop has helped us discover innovative ways…”

We are encouraged that the workshop has helped our managers and team leaders discover innovative ways to manage teams.

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We are encouraged that the workshop has helped our managers and team leaders discover innovative ways to manage teams.

“The Coaching sessions allowed me the opportunity to seek independent views…”

“When I first started my coaching session with Dr. Lee Tsao Yuan, I was adjusting to my CFO role, while the organization was also embarking on a business and leadership transformation process. The Coaching sessions allowed me the opportunity to seek independent views and feedback on some professional challenges. Dr. Lee, being a good listener coupled with her vast experience managing Senior Management and Board level relationships, has also provided me with valuable handles and helped develop better solutions for me moving forward.”

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“When I first started my coaching session with Dr. Lee Tsao Yuan, I was adjusting to my CFO role, while the organization was also embarking on a business and leadership transformation process. The Coaching sessions allowed me the opportunity to seek independent views and feedback on some professional challenges.

Dr. Lee, being a good listener coupled with her vast experience managing Senior Management and Board level relationships, has also provided me with valuable handles and helped develop better solutions for me moving forward.”

“Our communication has improved!”

The most observable traits are the mutual respect and pleasantness that staff demonstrate to one another daily at hotel grounds, and especially when they have to deal with guest matters that require inter-department collaboration.
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“I noticed that staff no longer see themselves from an individual department but embrace the fact that they all represent York Hotel. Communication has also improved across departments. The most observable traits are the mutual respect and pleasantness that staff demonstrate to one another daily at hotel grounds, and especially when they have to deal with guest matters that require inter-department collaboration. Another distinctive outcome from the workshop is also the increased confidence in the staff. When dealing with guests, they are now better listeners, more patient when analysing issues with patience and able to carry out tasks with more conviction and less hesitation.”

“Our service culture has been re-established!”

With OJT blueprints, we are structured and consistent in our training. We set up every outlet with the same rigor; the leading team sets the standard and pace (according to the blueprint) for the rest to follow.
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“In the past, we experienced some level of inconsistency with food preparation and service standards. This resulted in confusion and frustration for both our customers and staff who were sent to help out in other outlets. However, things are not the same now. With OJT blueprints, we are structured and consistent in our training. We set up every outlet with the same rigor; the leading team sets the standard and pace (according to the blueprint) for the rest to follow. Now, not only are we proud that we have established a service culture, the increase in compliments and reduction in complaints are also a treatment to the success of the project.”

Meet Our Learning Team

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Contact us for your Training Needs

Contact us for your Training Needs

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