“Capelle’s support rendered to PPL was invaluable. They took time to understand our vision and contextualized the program to suit our organizational needs, which led to the success of this program. Training used to be a hard sell to our divisional heads. But with the success of this program (Professional Diploma in Leadership and People Management (LPM)), we now have employees knocking on the doors of Human Resources (HR) and asking how they can be a part of this program. Heads of Department (HODs) and team members are taking training more seriously now. This is certainly a huge boost to our company’s training reputation.”

“In my 7 years with this organization, I saw how the shipyard business has evolved in terms of our ways of working and communicating internally and with our customers. Gone were the days of top-down communications. In today’s context, possessing effective 2-way communication skills is a must. I manage a very diverse group of people in terms of age and experience. So, having an open and clear communication approach is essential in building a successful and productive team. This course (Professional Diploma in Leadership and People Management (LPM)) has definitely prepared me to take on a larger role. I have learned how to listen more and to make better business decisions by taking a holistic view from the company’s perspective and at the same time putting myself in the shoes of the people involved.”

“The workshops have honed my managerial skills. To lead my team to deliver quality service, I am now more conscious of being sensitive to my staff, and being inclusive by sharing management issues and constraints openly with them.

I have also learned to be more understanding and intentional in applying “different strokes for different folks” to achieve win-win outcomes. I learned to be more empathetic towards challenges faced by my colleagues and is more confident now in handling our working relationships.”