Success Stories
Success Stories
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Embarking On A Process Improvement Quest
A Social Service client was on a quest for a process improvement, and their aim was to streamline part of their trust processes in order that they could apply the learning to their other processes.
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Towards Better Skills Alignment: Building People Capabilities
After a successful M & A in Singapore, our client wanted to ensure that all their staff was on the same competency-levels to achieve business objectives. Hence, they embarked on a journey that involved several hundred staff to identify the inter-functional and functional competencies of each staff within departments.
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Building a Customer-Centric Culture
Since 1976, our client who is a leading textbook and stationery retailer to schools, parents and students has grown significantly from a network of 29 to more than 150 schools today. With the changing environment, they also recognized the need to embrace change interventions for long-term sustainability.
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