Capability Development
We strive to build capabilities for transformation in the social service sector.

Capability Development
We partner social sector to build capabilities for transformation
Touching lives and transforming organizations is not just our vision, but it is a mission that we hold firmly to. For this mission to be more experiential, we have established a longstanding partnership with the National Council of Social Services (NCSS) in Singapore to help the social service sector further develop its capabilities to meet objectives.
Our capability development solutions aim to improve competencies by enhancing organizational strategies and employees’ skills. Many agencies in the social service sector face the challenge of capability gaps, where there is a mismatch between their existing competencies and the ones needed to achieve their objectives. Such competencies may range from technical skills and workforce team cohesion to high-level processes and human resource management.
Capelle Consulting aims to help clients level up their skill sets, productivity, and performance on both the individual and organizational levels through capability development. By closing capability gaps, organizations will be more well-equipped to deliver a long-lasting impact in the social service sector.
Key Principles for Building Capabilities
Our capability development solutions are based on three core principles that leverage the experiential learning approach to optimize performance consistently.

No two organizations will have the same capability development requirements. Hence, our approach begins with a comprehensive assessment and diagnosis of your needs and goals. To address these needs, we will then work closely with the Volunteer Welfare Organization (VWO) to co-produce uniquely tailored solutions that fulfil individual and organizational requirements. Finally, we will adopt a Design Thinking methodology to continuously monitor, test and refine solutions along the way.
Services We Provide for the Social Service Sector
- HR Capability Development
- Process Improvement
- Strategic Planning
- Team Building
- Values Alignment and Cascading
Check out one of our client success stories for a closer look at our capability development services in action. Interested in knowing more? Contact us today and let us help you make a difference.
Our Success Stories
Connect with Capelle Consulting
Our Success Stories
Connect with Capelle Consulting